SOLUTIONS THROUGH PARTNERSHIP

Our purpose is to deliver exceptional product and service solutions helping our customers achieve outstanding results.

TECHNOPATH is part of the Diploma Healthcare Group and is owned by Diploma PLC (DPLM), a FTSE 250 company. We are a specialised, value adding distributor focused on two key areas, Laboratory Sciences and Medical Devices.  The Laboratory Sciences Division provides specialised quality control/assurance and testing modalities to the Clinical Pathology, Pharma, Life Sciences, Food and Dairy sectors.  The Medical Division provides innovative medical devices and services to the Acute Hospital, Community Care and Blood Technology sectors.

Our People

Our aim is simple; we want to deliver exceptional solutions to our customers enabling them to achieve outstanding results. We form long-term partnerships with globally leading manufacturers, many of whom are leaders in their fields. Our role is to provide exceptional localised service levels that ensure we are not just supplying a product but rather providing solutions that help our customers to deliver outstanding results. We achieve this by working in close partnership with our customers to understand, at a detailed level, how we can help them. Developing this understanding and putting in place the necessary specialised resources is what enables us to create and implement customised solutions that deliver improved outcomes.
Some examples of our customised service solutions are:

Multichem LOT Sequester Management Program for our Clinical Chemistry Third-Party QC, whereby each of our customers is allocated a specific LOT for an agreed defined period; this best in class service is managed by a dedicated LOT Sequester Manager ensuring better use of resources and improved outcomes for our pathology laboratory customers.

Nurse & Patient Support Service specifically for our Enteral Feeding product portfolio. Our nursing team offers educational support to nursing staff and ‘in the home’ support directly to patients discharged to the community setting on an enteral feeding device supplied by TECHNOPATH. This service not alone offers significant and much welcomed support to these patients and their carers but also reduces rehospitalisations, which has significant benefits for the patients, their carers and healthcare providers.

We believe that combining great products with great service will deliver outstanding results for our customers and result in continued longer-term success for TECHNOPATH and our partners.

OUR TEAMS

Having fit for purpose resources and the right ‘in house’ skill sets is key to being able to provide customers with exceptional product and service solutions. The entire TECHNOPATH team is dedicated to delivering on our purpose to help customers achieve outstanding results. At our headquarters we have a great team of specialised people who support our highly knowledgeable and experienced field based sales, clinical engineering and nursing teams. Our teams include dedicated supply chain management, quality management, customer support & sales order processing, after sales support, LOT sequester management, procurement, and marketing personnel supported by an experienced senior leadership team.

OUR FACILITIES

Our headquarters and specialised supply chain operation is based in the beautiful town of Ballina, Co. Tipperary, Ireland.   Our purpose built 7000 sq ft warehouse, with temperature controlled  storage facilities, is organised to deliver product at ambient, 2°C to 8°C, 15°C to 25°C  and <-20°C. Our operations are GTIN (GS1) compatible and certified to ISO 13485, ISO 9001 and GDP certified by the HPRA (IRE) to meet the exacting needs of the Healthcare, Pharmaceutical, Food, Dairy and Life Science customers that we serve.

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Social Contribution

TECHNOPATH endeavours to support local and national charitable organisations, particularly those that are closely linked to the sectors we operate in. During the COVID-19 pandemic, TECHNOPATH directly supported our local care home in Ballina in addition to providing PPE to local hospitals and healthcare facilities.

We are Here To Help

Our team is on hand to help you find the best solution for you and your team.

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